An inbox that sorts itself
Incoming emails are automatically assigned, prioritized and given a draft reply before anyone opens the mailbox.
Why the shared mailbox eats time every morning
The problem: info@, support@, accounting@: every morning someone sifts through the pile, assigns, forwards, answers the most urgent. That quickly adds up to one or two hours a day, and still important things slip through because they drown between newsletters and follow-up questions. If that one person is on vacation, it piles up, and nobody knows the open cases.
The solution: Our system reads incoming emails and recognizes what they are about and who they are from. It assigns every email to the right customer, project or case, prioritizes by urgency, creates tasks and, for standard requests, writes the draft reply along the way, in your tone. Delivery goes to the person in charge, with the context they need.
What happens next: In the morning there is no grab bag waiting anymore, but a sorted list with priorities and finished drafts. Deadlines and time-critical requests are recognized and escalated before anything catches fire. And if an invoice or order sits in the attachment, it moves straight on into the documents in, data out pipeline, without a detour through a human.
Typical scenarios
From the team mailbox to the personal inbox. These are the most common scenarios from our projects.
- Shared mailboxes assigned: Emails to info@ or support@ land sorted with the right team, with priority and a short summary.
- Draft replies: For recurring requests the answer is ready as a draft. Approve instead of write.
- Case assignment: Every email hangs on the right customer or project, including a history summary for whoever takes over.
- Deadlines and escalation: Time-critical items are recognized and bumped up before a deadline bursts or a customer has to ask twice.
