fireflies.ai
Fireflies.ai joins meetings, transcribes them, and delivers summaries and action items directly to your CRM.
Fireflies.ai is an AI note-taking assistant for meetings. The bot joins Zoom, Microsoft Teams, or Google Meet, transcribes the conversation, and provides a summary, action items, and a searchable recording. The company was founded in San Francisco in 2016.
Sales teams use it to automatically update HubSpot or Salesforce, project teams search old meetings for decisions, and executives read the summary instead of a 60-minute recording. Its strength lies in its workflow integration: notes to CRM, snippets to Slack, and tasks to the project tool. The Pro plan costs $10 per user per month.
Grain is stronger for video highlights and sales coaching, and Zoom's AI Companion is included at no extra cost. And as with all meeting bots, recording is only possible with the consent of all participants, and transcription quality noticeably suffers with dialects or when people talk over each other.
Ideal for teams with many customer calls who hate CRM documentation. If you only occasionally want to summarize internal calls, Zoom or Teams' built-in tools are sufficient.
Functions
- Platform coverage across Zoom, Microsoft Teams, and Google Meet
- CRM entries and follow-up notes without manual effort
- Topic tracker for keywords like price or competitors
- Pro Plan for $10 per user per month
- Team channels for sharing relevant conversations
Core Functions
- Automatic meeting participation, recording, and transcription
- Summaries with action items and keywords
- Searchable archive of all recorded conversations
- Integrations with HubSpot, Salesforce, Slack, and Notion
- AskFred as an AI chat about the content of past meetings
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